The Dawson Precision HAPPY CAMPER Return Policy
Customer Satisfaction Is Our #1 Priority!
If you need to return your product for any reason, please read the following information:
A. If your order has been damaged in route to you by UPS:
1) Call your local UPS office and request a pick-up of the damaged goods.
2) Include a copy of the invoice with all returns/exchanges. Please include a short note
explaining the situation for the carrier.
3) Pack the product in the original shipping box or in a sturdy carton.
4) UPS will come to you and pick up the package.
5) UPS will contact Dawson Precision, Inc. with the results of the investigation. A
replacement will be shipped to you.
B. If your order was incorrectly filled:
1) If you have any problems with your order, please call our sales team at 866-300-1911.
Ask for a Return Authorization Number.
2) Include a copy of your invoice with all returns. Also fill out the reverse side of the HAPPY
CAMPER Return sheet with specifications of your return.
3) Please mark the outside of your box with the Return Authorization Number.
Note: Packages without an RA# on the outside of the box will not be accepted.
C. Special orders cannot be returned.
D. If you would like to return your product for credit or refund:
1) Return Policy: We want you to be pleased. If for any reason you are not satisfied with
the order you received, return it via insured Parcel Post or UPS within 30 days of receipt
for full credit or refund, less shipping and handling (only returns in new and unused
condition will be accepted).
2) Include a copy of the invoice with all returns. Also, complete the reverse side of the
HAPPY CAMPER Return sheet describing the reason for your return.
3) Contact Customer Service toll-free at 866-300-1911 to obtain a Return Authorization
Number (RA#). Please mark the outside of your box with the Return Authorization
Number. Packages without an RA# on the outside of the box will not be accepted.
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